We are a world community of HP enthusiasts dedicated to supporting HP technology.Ĭlick Thumbs Up on a post to say Thank You!Īnswered? Click post " Accept as Solution"to help others find it. Thank you for participating in the HP Community Forum. Regardless of all else, you should be able to complete the download. Regardless, the download itself (when downloaded from the printer diagnostics website) should work. I have no way to test this - I am not any longer running Windows 7 on any of our machines.
The version of Windows you are running may influence which version of the Doctor package downloads, though I am not aware that Windows 7 uses a different Doctor program than the one used in Windows 10. Save the installation file to your computer > Double-Click on the file to extract and run the program. I tested (downloaded the most recent version of the Doctor) on and the version in the downloaded package (at this writing) is 5.0.4 (and not 5.2.x).Īnswer "yes" to the question about whether your printer is having issues to invoke the download action. You can simply download this software and. Business PCs, Workstations and Point of Sale Systems This utility works flawlessly on all the different operating systems from Windows XP all the way up to Windows 10.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions HP Scan and Capture is a simple and fun application that captures photos or documents from any HP scanning device or your computers built-in camera.
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